Hi, we'll do all we can to make sure that you have a great shopping experience with us.
Once payment is made, then the goods will be shipped within the agreed timescales and if not, we'll let you know.
The items are insured for transit just in case of breakages.
Goods are delivered on a "sold as seen" basis but if, by chance, there is a breakage in transit, please take pictures and email them to us. Any other refund is done on a discretionary basis.